Shipping Policy

At Morgan & Reid, we keep shipping simple, clear, and reliable. Every order is sent with trusted delivery partners so your comforter arrives safely and without surprises.

Processing Times

  • Orders are dispatched within 1 business day

  • Orders placed on weekends or public holidays are dispatched the next business day

  • You will receive a confirmation email with tracking details once your order has shipped

Shipping Destinations

We currently ship to the following regions:

United Kingdom & Ireland
Free standard shipping on all orders
All duties and taxes are included at checkout, so there is nothing to pay on delivery

Europe
Free standard shipping across all major regions
All duties and taxes are included at checkout, so there are no additional fees on arrival

Australia & New Zealand
Free standard shipping available

International
We ship worldwide to selected countries including:
Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, Hong Kong SAR, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, Poland, Portugal, Sweden, Singapore, United States, Cyprus, Indonesia, Oman, Qatar, Thailand, Vietnam, Croatia, Greece, Hungary, Iceland, Luxembourg, Malta, Romania, Serbia, Slovakia, Slovenia, Bulgaria, Estonia, Latvia, Lithuania.

Delivery Times

United Kingdom & Ireland
Standard delivery typically takes 7–10 business days from dispatch

Europe
Standard delivery typically takes 7–10 business days from dispatch

Australia & New Zealand
Standard delivery typically takes 3–7 business days

International
Delivery times vary by location. Estimated delivery timeframes are shown at checkout

Delivery times are estimates and may vary slightly depending on location and local courier services. Rural or remote areas may take longer.

Duties & Taxes

For orders shipped to the United Kingdom, Ireland, and Europe, all applicable duties, VAT, and import taxes are collected at checkout. This means your order is delivered with no additional charges on arrival.

For other international destinations, any customs duties or local taxes charged by authorities are the responsibility of the customer and are not included in the order total.

Pre-Orders

If you place a pre-order, your item will be dispatched once stock arrives. Estimated dispatch and delivery dates are clearly shown at checkout and included in your order confirmation email.

Tracking Your Order

Once your order has shipped, you will receive tracking details by email so you can follow your parcel from dispatch to delivery.

Delays

While we work closely with our delivery partners to meet estimated timeframes, occasional delays may occur due to customs processing or courier disruptions. If your order is delayed, our team is here to help.

Need Help?

If you have any questions about shipping or delivery, please contact us at hello@morganandreid.com and we will be happy to assist.